1. Who We Are
Lauck Legacy Insurance ("we," "us," or "our") helps individuals and families find insurance coverage. This Privacy Policy explains what information we collect when you contact us or submit a form, how we use it, and the choices you have.
2. Information We Collect
We collect information you choose to give us, including:
- Your name
- Phone number
- Email address
- Your answers to questions on our forms
This includes information you submit through our website and through lead forms on Facebook and Instagram. When you submit a Facebook or Instagram lead form, Meta shares the information you entered with us.
3. How We Use Your Information
We use your information to:
- Contact you about the insurance quotes you requested and related insurance services
- Answer your questions and follow up on your request
- Keep records of our communications with you
4. We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to anyone.
5. How We Share Information
We share your information only:
- With service providers who help us respond to you (for example, our customer relationship management, phone, text messaging, and email providers), and only as needed to provide those services
- When required by law, regulation, or legal process
Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for their marketing purposes.
6. Text Message (SMS) and Email Communications
By submitting a form and providing your phone number or email address, you agree that Lauck Legacy Insurance may contact you by phone call, text message, and email about your insurance request. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
You can opt out at any time:
- Text messages: reply STOP to any message. Reply HELP for help.
- Email: click the unsubscribe link in any email.
- Phone: call us at (928) 303-5859 and ask to be removed.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep your information only as long as needed to respond to you, provide our services, and meet legal or regulatory requirements.
8. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
10. Contact Us
Lauck Legacy Insurance
Phone: (928) 303-5859